Shipping And Delivery Policy

Shipping Process:

Upon successful completion of an order, ROSNIL TECHNOLOGY PRIVATE LIMITED will initiate the shipping process. The shipping process involves packaging the ordered products and handing them over to the designated delivery and logistics partner. ROSNIL TECHNOLOGY PRIVATE LIMITED will make reasonable efforts to ensure that the products are shipped within the specified timeframe mentioned during the checkout process. The shipping address provided by the customer during the order placement will be used for product delivery. It is the responsibility of the customer to provide accurate and complete shipping information. Any changes or updates to the shipping address should be communicated to ROSNIL TECHNOLOGY PRIVATE LIMITED as soon as possible. Failure to provide accurate shipping information may result in delivery delays or non-delivery of the products.

Delivery Process:

ROSNIL TECHNOLOGY PRIVATE LIMITED will rely on its trusted delivery and logistics partner to ensure prompt and efficient delivery of the ordered products. The estimated delivery timeframes provided during the checkout process are approximate and may vary depending on factors beyond the control of ROSNIL TECHNOLOGY PRIVATE LIMITED, such as location, weather conditions, and unforeseen circumstances. ROSNIL TECHNOLOGY PRIVATE LIMITED will make reasonable efforts to provide customers with updates and tracking information regarding their shipments. Customers can track the status of their orders using the provided tracking number or through the APELABS website. If a customer is unavailable to receive the delivery at the provided shipping address, additional attempts may be made by the delivery partner. It is the customer‘s responsibility to ensure someone is available to receive the delivery or make necessary arrangements for re-delivery or pickup as per the instructions provided by the delivery partner. Upon delivery, the customer or an authorized representative must inspect the package for any visible damage or tampering before accepting it. If there are any concerns, the customer should notify the delivery partner and ROSNIL TECHNOLOGY PRIVATE LIMITED immediately. Once the delivery is accepted, the customer assumes responsibility for the products. ROSNIL TECHNOLOGY PRIVATE LIMITED and its delivery partners will not be liable for any loss, damage, or theft of the products after delivery.

Shipping Charges:

The shipping charges for the ordered products will be clearly indicated during the checkout process. Any applicable taxes, duties, or customs fees related to shipping and delivery will be the responsibility of the customer and may be charged separately, if applicable.

Non-Delivery:

In the event of non-delivery or failed delivery attempts due tocustomer‘s unavailability or incorrect/incomplete shipping information provided by the customer, the customer should contact ROSNIL TECHNOLOGY PRIVATE LIMITED or the designated delivery partner to arrange for re-delivery or pickup. If the products are returned to ROSNIL TECHNOLOGY PRIVATE LIMITED due to non-delivery or failure to collect the package within a specified timeframe, the customer may be responsible for additional shipping charges to arrange for re-delivery.

Damaged or Defective Products:

In the event that the delivered products are damaged or defective, the customer should immediately notify ROSNIL TECHNOLOGY PRIVATE LIMITED and provide necessary details, including photographs and a description of the damage/defect. ROSNIL TECHNOLOGY PRIVATE LIMITED will assess the situation and, if deemed appropriate, arrange for a replacement or refund for the damaged or defective products, as per the terms and conditions mentioned in the Warranty & Replacement policy. Please note that this Shipping and Delivery policy serves as a legally binding agreement between the customer and ROSNIL TECHNOLOGY PRIVATE LIMITED. By placing an order and accepting these terms, the customer acknowledges and agrees to comply with the policy. For any disputes or inquiries regarding shipping and delivery, customers