Customers have the right to cancel their order before it is shipped. This allows them to change their mind or correct any errors in their order. To initiate the cancellation process, customers can click on the cancel button provided on the APELABS website. This will notify ROSNIL TECHNOLOGY PRIVATE LIMITED of their cancellation request In the event of a successful cancellation, ROSNIL TECHNOLOGY PRIVATE LIMITED will issue a gift card to the customer. The value of the gift card will be equivalent to the face value of the product price. The gift card can be used for future purchases on the APELABS website and is valid for a period of 1 year from the date of issuance Cancellation after Shipment / Return:Customers cannot cancel their order after it has been shipped. This can be due to various reasons such as change of mind, dissatisfaction with the product, or any other valid reason. If cancellation is approved then upon cancellation, ROSNIL TECHNOLOGY PRIVATE LIMITED will issue a gift card to the customer. The value of the gift card will be the product price minus the courier/shipment charges (Flat ₹100). The gift card can be used for future purchases on the APELABS website and is valid for a period of 1 year from the date of issuance. If the product has already reached the warehouse of ROSNIL TECHNOLOGY PRIVATE LIMITED and passed the quality check, a gift card will be issued for the full value of the product price. The gift card can be used for future purchases on the APELABS website and is valid for a period of 1 year from the date of issuance.

All gift cards issued as part of the cancellation process must be redeemed within 1 year from the date of issuance. After this period, the gift card will expire and cannot be used for any further transactions The gift card can only be used for purchases on the APELABS website and cannot be redeemed for cash or transferred to another customer. Once the gift card is issued, no cash refunds will be provided. The gift card serves as the customer‘s refund for the cancelled order. The gift card is non-transferable and can only be used by the customer who received it. If a refund is issued in the form of a gift card, it cannot be converted into cash or transferred to another customer. The terms and conditions mentioned on the gift card itself apply to its usage and redemption. Please note that this cancellation and refund policy serves as a legally binding agreement between the customer and ROSNIL TECHNOLOGY PRIVATE LIMITED. By placing an order and accepting these terms, the customer acknowledges and agrees to comply with the policy. For any disputes or inquiries regarding cancellations and refunds, customers are advised to refer to the dispute resolution section of the Terms & Conditions or contact ROSNIL TECHNOLOGY PRIVATE LIMITED using the provided contact information.